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What is your hiring process?
What is your hiring process?
Our Hiring Process
Our Hiring Process
Our hiring process is simple, efficient, and tailored to your needs. We focus on matching you with VAs who fit your business culture, communicate well in English, and adapt quickly to your workflow.
Our hiring process is simple, efficient, and tailored to your needs. We focus on matching you with VAs who fit your business culture, communicate well in English, and adapt quickly to your workflow.
Steps on how It Works:
Steps on how It Works:
1. Role Profiling – We learn your requirements and expectations.
1. Role Profiling – We learn your requirements and expectations.
2. Sourcing & Screening – We pre-qualify candidates from our trusted VA network.
2. Sourcing & Screening – We pre-qualify candidates from our trusted VA network.
3. Shortlisting & Interviews – You meet only the best candidates.
3. Shortlisting & Interviews – You meet only the best candidates.
4. Selection & Onboarding – We handle setup and ensure a smooth start.
4. Selection & Onboarding – We handle setup and ensure a smooth start.
How long does it take to get a matched with a VA?
How long does it take to get a matched with a VA?
Clients are matched within 5–10 business days, depending on your staffing requirement, the role complexity and responsiveness during the process. Our team works to introduce qualified candidates aligned with your needs.
Clients are matched within 5–10 business days, depending on your staffing requirement, the role complexity and responsiveness during the process. Our team works to introduce qualified candidates aligned with your needs.
What countries or regions do your VAs come from?
What countries or regions do your VAs come from?
We proudly source our Virtual Assistants from the Philippines—known worldwide for top-tier English proficiency, exceptional work ethic, and highly skilled talent across a wide range of business functions.
Can my VA align with my preferred schedule or time zone?
Can my VA align with my preferred schedule or time zone?
Absolutely. During the matching process, we tailor your VA’s schedule to perfectly align with your preferred business hours and time zone. We ensure both sides agree on a smooth, reliable setup—so your VA is available exactly when you need them.
Absolutely. During the matching process, we tailor your VA’s schedule to perfectly align with your preferred business hours and time zone. We ensure both sides agree on a smooth, reliable setup—so your VA is available exactly when you need them.
How do you assess a VA's English communication skills?
How do you assess a VA's English communication skills?
Every VA undergoes a thorough compatibility screening that includes both written and verbal assessments. We carefully evaluate clarity, grammar, fluency, and confidence. Only those who demonstrate strong, professional-level communication make it into our talent pool—ensuring you’re matched with someone who can represent your business well.
Every VA undergoes a thorough compatibility screening that includes both written and verbal assessments. We carefully evaluate clarity, grammar, fluency, and confidence. Only those who demonstrate strong, professional-level communication make it into our talent pool—ensuring you’re matched with someone who can represent your business well.
What is the pricing structure for Sphere-Global?
What is the pricing structure for Sphere-Global?
We offer flexible, transparent pricing tailored to your needs. You can choose between hourly billing or a fixed monthly rate—whichever best fits your business. All rates are fully inclusive, covering your VA’s compensation, ongoing management, and dedicated support, so you get premium service with no hidden costs.
We offer flexible, transparent pricing tailored to your needs. You can choose between hourly billing or a fixed monthly rate—whichever best fits your business. All rates are fully inclusive, covering your VA’s compensation, ongoing management, and dedicated support, so you get premium service with no hidden costs.
What support do I get from Sphere-Global during the process?
What support do I get from Sphere-Global during the process?
With Sphere-Global, you get a partner every step of the way:
With Sphere-Global, you get a partner every step of the way:
Consultation & Role Matching – We understand your needs and find the right VA.
Consultation & Role Matching – We understand your needs and find the right VA.
· Sourcing & Screening – Only qualified, pre-vetted candidates.
· Sourcing & Screening – Only qualified, pre-vetted candidates.
· Interview & Onboarding Assistance – Smooth setup so your VA is ready to start.
· Interview & Onboarding Assistance – Smooth setup so your VA is ready to start.
· Ongoing Support – Regular check-ins, performance monitoring, and issue resolution.
· Ongoing Support – Regular check-ins, performance monitoring, and issue resolution.
· Flexible Scaling – Easily add more VAs as your business grows.
· Flexible Scaling – Easily add more VAs as your business grows.
We handle the hiring and management so you can focus on growing your business. Afterwards, you’ll still have access to client coaching calls, resources, and support. You can also request to be introduced to more VA candidates if your needs expand or if a new project arises.
We handle the hiring and management so you can focus on growing your business. Afterwards, you’ll still have access to client coaching calls, resources, and support. You can also request to be introduced to more VA candidates if your needs expand or if a new project arises.
What are the best tools for communicating with a matched VA?
What are the best tools for communicating with a matched VA?
You can connect with your VA using your preferred platforms—whether that’s Slack for daily updates, Zoom for meetings, Loom for quick video instructions, Email for formal communication, or WhatsApp for fast, real-time messaging. We’re flexible and adapt to whatever tools keep your workflow smooth and efficient.
You can connect with your VA using your preferred platforms—whether that’s Slack for daily updates, Zoom for meetings, Loom for quick video instructions, Email for formal communication, or WhatsApp for fast, real-time messaging. We’re flexible and adapt to whatever tools keep your workflow smooth and efficient.
What are the terms of service for working with Sphere-Global?
What are the terms of service for working with Sphere-Global?
Sphere-Global operates under a clear and streamlined consulting match agreement designed to protect both you and your VA. When partnering with us, you can expect:
Sphere-Global operates under a clear and streamlined consulting match agreement designed to protect both you and your VA. When partnering with us, you can expect:
· High-Quality Service: We match you with skilled, vetted Virtual Assistants and provide full outsourcing support tailored to your business goals.
· High-Quality Service: We match you with skilled, vetted Virtual Assistants and provide full outsourcing support tailored to your business goals.
· Client Responsibilities: Simply provide clear instructions, necessary access, and timely communication to ensure smooth collaboration.
· Client Responsibilities: Simply provide clear instructions, necessary access, and timely communication to ensure smooth collaboration.
· VA Management: All VAs are pre-screened, trained, and supported by Sphere-Global. We handle hiring, HR coordination, and performance monitoring.
· VA Management: All VAs are pre-screened, trained, and supported by Sphere-Global. We handle hiring, HR coordination, and performance monitoring.
· Transparent Payments: Rates—whether hourly, monthly, or project-based—are agreed upon upfront and billed on a predictable schedule.
· Transparent Payments: Rates—whether hourly, monthly, or project-based—are agreed upon upfront and billed on a predictable schedule.
· Confidentiality Guaranteed: Your business information, data, and internal processes remain fully private and protected.
· Confidentiality Guaranteed: Your business information, data, and internal processes remain fully private and protected.
· Flexible Termination: You may conclude the engagement with proper notice; payments will reflect completed work only.
· Flexible Termination: You may conclude the engagement with proper notice; payments will reflect completed work only.
· Liability: We provide reliable staffing and support, but final business outcomes remain under the client’s direction and responsibility.
· Liability: We provide reliable staffing and support, but final business outcomes remain under the client’s direction and responsibility.
What systems and support help ensure strong VA performance?
What systems and support help ensure strong VA performance?
At Sphere-Global, we use systems and support to keep your Virtual Assistants productive and effective:
At Sphere-Global, we use systems and support to keep your Virtual Assistants productive and effective:
· Onboarding & Training: VAs learn your processes, tools, and expectations.
· Onboarding & Training: VAs learn your processes, tools, and expectations.
· Performance Monitoring: Regular check-ins and reporting ensure accountability.
· Performance Monitoring: Regular check-ins and reporting ensure accountability.
· Communication Tools: Platforms like Slack, Zoom, and Trello enable seamless collaboration.
· Communication Tools: Platforms like Slack, Zoom, and Trello enable seamless collaboration.
· Ongoing Support & Feedback: Guidance and feedback help VAs improve continuously.
· Ongoing Support & Feedback: Guidance and feedback help VAs improve continuously.
· Resources & Tools: Access to templates, software, and training keeps work efficient.
· Resources & Tools: Access to templates, software, and training keeps work efficient.
These measures ensure your VA consistently delivers high-quality results for your business.
These measures ensure your VA consistently delivers high-quality results for your business.
We don’t just provide services, we build partnerships that empower your business.
We don’t just provide services, we build partnerships that empower your business.
Get in touch!
Get in touch!
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